Don’t let the claim stall on your desk.
When wage info, job duties, or records are late, everything downstream slows: care, payments, and trust. Docura helps employers see what’s needed and respond before small delays become disputes.
You’re on the critical path, even when you’re not running the claim
You supply wage info, job duties, and answers only you can give. When those handoffs slip, the file sits.
Wage statement. Payroll pulls a 52-week wage statement while the adjuster waits. Until it lands, the TD rate can’t be set.
Job description. HR writes up the job description the QME asked for. If it misses the packet, the exam date slips with it.
Return to work. The supervisor confirms modified duty within the PR-2 restrictions. Until someone answers, the worker stays out.
What Docura helps with
Clear requests, faster responses, cleaner handoffs, and a way to work alongside your TPA.
Clear requests. Know what the claims team needs from you, and what’s still open.
Faster responses. Cut the back-and-forth that turns a simple wage request into a week of delay.
Works with your TPA. If a TPA runs your claims, Docura can sit on that side of the house. We’ll help you figure out the right seat at the table.
Cleaner handoffs. Share the right information for the claimed injury: no oversharing, no black hole.
Who it’s for
Employers on the critical path of a workers’ comp claim, with or without a TPA.
Self-insured employers. Programs that administer claims and own every response themselves.
HR / risk. The team answering wage, job-duty, and return-to-work requests.
Employers with a TPA who still own response SLAs. Your TPA runs the claim, but your team still owes timely answers.
FAQ
Quick answers about features, security, and getting started.
- Are you trying to replace our TPA?
- No. If you use a TPA, they may be the primary user. We still help you understand what your team owes the claim.
- Is this employee monitoring?
- No. Docura supports claim administration. It doesn’t score employees or discourage claims.
- Where should I start?
- Book a demo. If you have a TPA, bring them. We’ll map whether the first workflow lives with you or with them.
Keep your side of the claim moving.
Book a 15-minute demo and we’ll show you how your team sees what’s outstanding, responds faster, and closes its part of the claim.